We are now Europe’s leading customer service outsourcing partner, combining world-class customer experience with a digital mindset and the latest technology to shape bespoke CX solutions for tomorrow’s customer needs.
It’s been an amazing adventure so far - here’s our story.
Ascensos was born local and has since grown global – but despite our growth, we have always stayed fiercely true to our core values.
When our co-founders Dermot and John started Ascensos, they believed in changing the rules. They wanted to offer a different approach - a better approach, focused on doing the right thing for our colleagues, our clients, and their customers.
From our Scottish Headquarters in Motherwell, we set out to become the go-to-market experts in providing outstanding customer experience. Ten years later, Ascensos has grown exponentially. We have been cited as a ‘best in Europe’ industry benchmark for our partnership approach, our leaderships' ability to navigate a crisis, and excellence in customer service.
We have always maintained our high standards and our personal approach to delivering for our clients and their customers.
We continue to stay true to our vision with the advantage of a highly experienced and credible leadership team and an entrepreneurial spirit that only an independent, owner-managed business can truly deliver.
We’re committed to delivering a world-class experience for our clients’ customers and are proud to have won the following UK & European awards for our services, including: