Ascensos Turkey is a multi-client operation which hosts a high calibre of local and multi-lingual expatriates, as well as our first multi-lingual Arabic-speaking team. Located centrally in the business district of Istanbul, this state-of-the-art site boasts breathtaking views of the Bosphorus Strait.
Launched in summer 2020, our Turkish site is located on the Asian side of the Bosphorus Strait, in a central business district of Istanbul. The largest metropolitan city in Europe, Istanbul is cited as a natural gateway between the European and Asian continents and is one of the world’s leading centres for business.
The city itself has a diverse and exciting atmosphere, with a young, skilled population, which creates a real cosmopolitan vibe at our Ascensos site.
Within our spacious, state-of-the-art premises, we offer a 200-seat capacity, with an on-site canteen, excellent transportation links and on-site parking. With its central location, this multi-client, PCI compliant environment also boasts breathtaking views of the Bosphorus Strait.
Our Istanbul team offers a high calibre of talent, which is second to none. We are proud to host our first multi-lingual Arabic-speaking team here and many local and multi-cultural expatriates who support a variety of global brands in their customers’ local language. Including English, German, French, Spanish, Russian, Greek, Turkish and Polish.
Search below to view our latest customer service outsourcing jobs in Istanbul and become our next A-player.
An engineer by trade, Khadidja has an Undergraduate Degree in Underground Construction and a master's degree in Mining Engineering. She originated from Algeria and relocated to Istanbul over a year ago. Already, Khadidja has become a key member of our first Arabic team at Ascensos, and she's also a proud ambassador for our company within the local community.
Khadidja says, "In Algeria, the culture is very rich, so I grew up speaking Arabic, and the native language Amazigh (for both there are a variety of dialects), as well as French and English!
Applying my multi-lingual skills to my work at Ascensos is an absolute pleasure, and I am so proud to be part of the team we are building here in Istanbul.
The atmosphere is fun, and the team is like a family, but that's not to say that the work is easy. Every day is different, and I am continually learning new things, which is excellent. I'm already confidently working across all digital channels to support European customers for one of our fashion retail clients. I enjoy the variety and feel supported, and I'm focused on progressing my career within #theAteam.
I would recommend working at Ascensos to any of my friends here in Istanbul. It's the first time I've genuinely felt that I belong within a professional environment. My voice counts, and my contribution is valued".
Gulce Eda joined #theAteam in the position of Customer Care Advisor, working on behalf of our international sports-fashion retail client.
Despite being one of the youngest members of our Istanbul team, she's made a big splash. Gulce Eda is already delivering Brand Ambassador training for her campaign by assisting the coaching of new starts on product knowledge and processes.
Gulce Eda says, "I'm a senior year degree student at Marmara University studying Translation and Interpretation in English. Within my role at Ascensos, I speak fluently to customers daily in both Turkish and English. I've always enjoyed helping people and understand that being professional and human is so essential to the experience we provide to our customers. So, I was even more delighted to be told that I have a flair for coaching, which adds to all the excellent skills that I'm already developing.
For me, joining the Ascensos Team just felt 'wow' from the get-go. I was celebrating my birthday on my second day, and what a fuss my team made! It was a fantastic start for me, I love the vibe and team spirit, and I've met many great people that I'm proud to have friendships with outside of work.
I recently met colleagues from our Romanian site and was bowled over by how sincere and energised they are working here. So, just like them, my mission is to keep the positive energy flowing – for my colleagues and our customers!".
Our second Turkish site, located in the beautiful resort city of Antalya, officially opens in January 2022. With proximity to both Asia and Europe and as the gateway to Turkey's southern Mediterranean region, known as the Turquoise Coast for its blue waters, Antalya is one of the capital cities of Turkey's tourism.
Antalya is accessible from many points in Turkey. It's a lively city that maintains its vitality in all four seasons and the perfect location for which to build on our excellent reputation across Europe and Asia.
Ascensos Antalya is a state-of-the-art multi-client environment with fantastic onsite facilities and transport links. Our central location is 6.2 km from the airport and 6.8 km from the city centre. With four universities and several colleges in close vicinity, it's easily reached by Antalya's young, skilled population of multilingual graduates.
Please view our current vacancies below to submit your early application for our upcoming customer service roles in Antalya.