UK Gender Pay Gap Report

Ascensos is a specialist contact centre business that manages bespoke and specialised multi-channel customer contact solutions, including social media customer engagement and insights for a range of blue chip retailers.

As part of the Equality Act 2010 (Gender Pay Gap Information) Regulations 2017, Ascensos, as an organisation with more than 250 employees, is required to report on specific figures on the gender pay gap.

The gender pay gap is calculated as being the difference between the average earnings of men and women, expressed relative to men’s earnings.

Ascensos has calculated its data for the hourly rate pay gap and quartile analysis using data from the month ending Monday 27 March 2017.


On Monday 27 March 2017, Ascensos had 1,088 employees. 54% of these were female employees compared to 46% male employees.

Hourly Pay Rate

The gender pay gap at Ascensos is significantly lower than the UK average of 18.1%. Female employees are paid 1% lower (mean) and 0% lower (median) than male employees.

The mean is the average - the total of the numbers divided by how many numbers there are. The median is the "middle" value in the list of numbers.

Bonus Pay

The bonus pay of female employees is 31% lower (mean) than male employees and 67% lower (median) than male employees.

6% of female employees received bonuses as did 6% of men.

Pay Quartiles

The distribution of employees across the pay quartiles is as follows:

Upper Quartile:                 47% Male     53% Female

Upper Middle Quartile:       46% Male     54% Female

Lower Middle Quartile:       47% Male     53% Female

Lower Quartile:                 45% Male     55% Female


Accuracy statement

John Devlin, Ascensos CEO said: “We are extremely proud to have such a diverse workforce at Ascensos and are committed to supporting and developing this in order to continue to grow our business. I confirm the gender pay gap data provided here is accurate and has been produced in accordance with the regulations.”