Ascensos is a specialist contact centre business that manages bespoke and specialised multi-channel customer contact solutions, including social media customer engagement and insights for a range of blue chip retailers.
As part of the Equality Act 2010 (Gender Pay Gap Information) Regulations 2017, Ascensos, as an organisation with more than 250 employees, is required to report on specific figures on the gender pay gap.
The gender pay gap is calculated as being the difference between the average earnings of men and women, expressed relative to men’s earnings.
Ascensos has calculated its data for the hourly rate pay gap and quartile analysis using data from the month ending Wednesday 31st March 2021.
On Wednesday 31st March 2021, Ascensos had 1,754 employees. 57% of these were female employees compared to 43% male employees.
The gender pay gap at Ascensos is lower than the UK average of 15.4% (2021). Female employees are paid 7.4% lower (mean) hourly rate than male employees. The median hourly rate is equal for both male and female employees.
The mean is the average - the total of the numbers divided by how many numbers there are. The median is the "middle" value in the list of numbers.
We paid bonuses to 33 employees during 2021, 63% were male and 37% were female. The median bonus payment was 7.1% higher for female than male. In total 1.9% of employees were paid a bonus.
The distribution of employees across the pay quartiles is as follows:
Upper Quartile: 47% Male 53% Female
Upper Middle Quartile: 51% Male 49% Female
Lower Middle Quartile: 43% Male 57% Female
Lower Quartile: 35% Male 65% Female
John Devlin, Ascensos CEO said:
“We are extremely proud to have such a diverse workforce at Ascensos and are committed to supporting and developing this in order to continue to grow our business. I confirm the gender pay gap data provided here is accurate and has been produced in accordance with the regulations.”