James M Nikrant

Contact Centre & Executive Leadership | 25+ years
General Electric, Montgomery Ward, APAC, Acme Graphics, DFB Pharmaceuticals and Lil’ Drug Store Products, beCogent

Jim has considerable experience in the contact centre industry and was previously a shareholder and Non-Executive Director of beCogent.

A graduate of Baldwin Wallace College, Ohio, Jim earned his undergraduate and MBA degrees in business. He then joined the General Electric Company (GE) as a management trainee and enjoyed a distinguished career, holding various senior leadership and executive level positions.

After his 28-year tenure at GE, Jim has served as Chief Executive and board member for a number of successful businesses across the United States and it is this exceptional track record and experience that he brings to Ascensos.

Jim has also served on the board of a number of renowned education establishments; including Mount Mercy University and the Advisory Board for the MBA program at the University of Iowa.

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