We are proud to share that our Cape Town team has claimed gold twice at the prestigious 2024 Contact Centre Management Group (CCMG) Awards!
The Ascensos culture can be described in one word – authenticity. From this flows our culture and values – that ‘every opinion matters, every idea is considered, and every voice is heard’ to the benefit of our business, our clients’ and their customers, and the communities in which we operate.
Ascensos has been recognised for its innovative and results-oriented approach to customer management and engagement in awards programmes around the globe.
John Lewis & Partners has entered a five-year contract with Scottish headquartered Ascensos, which will provide the retailer’s shoppers with access to flexible, customer-focused, and experienced advisors.
Continuing its 'born local, grown global' journey, Ascensos celebrates its 10th anniversary with its first appearance in Everest Group's PEAK Matrix for CXM - EMEA region.
Ascensos has partnered with ESG platform and services provider myConsole in a first for BPO, to deliver on its business commitments for sustainability and governance.