UK Gender Pay Gap Report
Ascensos is a specialist contact centre business that manages bespoke and specialised multi-channel customer contact solutions, including social media customer engagement and insights for a range of blue-chip retailers.
As part of the Equality Act 2010 (Gender Pay Gap Information) Regulations 2017, Ascensos, as an organisation with more than 250 employees, is required to report on specific figures on the gender pay gap.
The gender pay gap is calculated as being the difference between the average earnings of men and women, expressed relative to men’s earnings.
The data used in the gender pay gap calculation is taken from the April 2024 monthly payroll which includes the snapshot date of 5th April 2024.
EMPLOYEES
Ascensos had 944 employees, 55% were female employees compared to 45% male employees.
HOURLY PAY RATE
The gender pay gap at Ascensos is lower than the UK average of 7.0% (2024).
When comparing median hourly pay, the amount paid to female employees was equal to that of male employees.
When comparing mean (average) hourly pay, female employees were paid 7.4% lower than male employees.
The mean is the average - the total of the pay in the month divided by the number of employees in each category.
The median is the "middle" value in the list of employees in each category.
BONUS PAY
No Bonuses were paid in 2024.
PAY QUARTILES
The distribution of employees across the pay quartiles was as follows:
Upper Quartile: 51% Male 49% Female
Upper Middle Quartile: 47% Male 53% Female
Lower Middle Quartile: 41% Male 59% Female
Lower Quartile: 42% Male 58% Female
ACCURACY STATEMENT
John Devlin, Ascensos CEO said:
"We are extremely proud to have such a diverse workforce at Ascensos and are committed to supporting and developing this in order to continue to grow our business. I confirm the gender pay gap data provided here is accurate and has been produced in accordance with the regulations.”