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Outbound B2B Sales Agent

Location Gardens, Cape Town, South Africa
Type Office Based
PositionFull Time, Permanent
Date Posted21.05.2026
Apply Now

Ascensos is an award-winning omnichannel contact centre dedicated to bringing a fresh approach to retail customer care. We believe that all customers deserve an exceptional customer experience. And that's what we deliver. We help brands, and their customers stay in love.

Whether it's clients or colleagues, delivering with a personal touch is truly important to us. We work with a diverse range of well-known retail brands, across many sectors, including; ALDI, River Island, Selfridges and KFC.

We're proud of our team and are always looking for new members with similar talent and enthusiasm to deliver award-winning customer service.

What We’re Looking For

A leading and fast-growing UK based water utility provider is seeking talent to join their dynamic team.

The role involves outbound calling to generate leads across multiple utility offerings, with a strong focus on SME clients.

What To Expect

As an Outbound B2B Sales Agent, you will join a high-performing, fast-paced team, responsible for driving new business through proactive outbound engagement. This is an excellent opportunity for a motivated sales professional looking to grow within a thriving and supportive environment.

Our typical shift pattern involves: 40 hours within the week. Shifts covering Monday to Friday 10:00am to 19:00pm rotational basis (SA time)

Please note. This position is based at our site in Gardens, Cape Town.

Your role can include, but isn’t limited to:

You can expect to:

  • Contact potential clients via telephone to generate leads, nurture the customer and close the deal.
  • Build and manage a pipeline of qualified leads to help drive growth for the company.
  • Nurture relationships with potential clients to understand their needs and identify opportunities to cross sell our services.
  • Work closely with the sales team to ensure a smooth handover of qualified cross sell leads for our other services.
  • Conduct market research and stay up to date on industry trends to inform lead generation strategies.
  • Strive to exceed weekly and monthly lead generation and secured customer contracted targets.
  • Ability to switch tasks easily.

About You

We’re delighted to drive innovation on-site day after day, so it’s a plus if you’re inventive and creative; we say yes to fresh new ideas to boost productivity, so reach out and help us shape the future.

Our ideal candidate?

  • A minimum of two years’ outbound sales experience, with at least one year specifically within a B2B call centre environment.
  • Exceptional attention to detail.
  • The confidence and work ethic to talk with a high volume of business owners every day.
  • The enthusiasm to overcome objections and talk about Everflow with passion and pride.
  • Strong relationship building skills to instantly build a rapport with a wide variety of people.
  • The right attitude to enjoy the test of working towards and delivering on targets.
  • Working to a high standard with good timekeeping.
  • Ability to prioritise and manage own workload.
  • The ability to cope well under pressure .
  • Self-motivated and a team player.
  • IT Literacy (Microsoft Office).
  • Strong phone presence and ability to make a high volume of calls daily.
  • Ability to adapt to and work independently within a fast-paced environment.

Join #theAteam

We recognise the unique contributions of everyone in #theAteam; it’s what drives our success. And we celebrate talent. That’s why there’s a huge focus on career development and recognition at Ascensos.

As an Equal Opportunity Employer, we pride ourselves on hiring local talent and offer a range of employment opportunities designed to fit a variety of lifestyles. You will be welcomed into an inclusive, diverse and fun environment where; delivering excellent customer service, career development and fun Fridays are the norm.

We’ll tell you all about it during your interview!

Benefits

  • Full training & support.
  • Medical insurance after 6 months.
  • Up to R1000 performance bonus.
  • Opportunities to progress your career with us (more than 90% of advancement and promotions come from our internally developed talent pool).
  • Full training & support.
  • Access to our Learning & Development Talent SPA.
  • ‘Employee of the Month’ Awards.
  • A diverse and inclusive working environment.

Apply Now

If you’re ready for a new challenge then hit ‘Apply Now’ to become the newest member of our growing team.

We’re expecting lots of people want to join #theAteam. So unfortunately, if you have not heard from us, please assume that your application has been unsuccessful on this occasion.

Application Form
Outbound B2B Sales Agent
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Thank you for your application.

Thank you for your interest in joining #theAteam. Our Recruitment Team are currently processing your information. If your application has been successful we will be in touch with you shortly. 

Unfortunately, we are unable to respond to every application, therefore if you don't hear from us within three weeks it is unlikely that your application has been successful at this time. However, we may keep your details on record for consideration against future vacancies. (Please see our Privacy Policy for further detail on how Ascensos handle job applicants' data).

Thanks again for your interest in working at Ascensos.

This is an automated message generated by the Ascensos website. Please do not reply directly to this email. For any queries contact careers@ascensos.com.
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