Ascensos is delighted to announce that Stephen Pascoe, Director of UK Operations, has been selected to join the judging panel of the UK Customer Experience Awards 2024.
This prestigious role highlights Stephen’s innovative leadership in customer experience (CX) and his expertise in transforming customer service strategies for global brands.
The UK Customer Experience Awards celebrate organisations and individuals who deliver excellence in customer service, promoting creativity, innovation, and measurable results. These awards are a testament to the evolving nature of CX and the vital role it plays in brand success.
Being selected as a judge for these awards is not only an honour but also a reflection of Stephen’s influence in the industry.
Who is Stephen Pascoe?
Stephen is a skilled leader in BPO and CX strategy, helping brands improve their customer service operations. With a focus on innovation, data-driven insights, and customer satisfaction, Stephen has played a key role in shaping Ascensos’ approach to customer care. He combines technology with a strong focus on people to create solutions that enhance the customer experience.
With 20 years' experience spanning various industries, Stephen has supported global brands in overcoming CX challenges while ensuring a high standard of service. His practical approach has helped build strong customer relationships and improve brand loyalty.
Stephen Pascoe, Ascensos Director of Operations UK, expressed his pride, saying:
"It’s an honour to once again support the judging process for the UK Customer Experience Awards. At Ascensos, our partnerships are built on the ambition to deliver outstanding experiences for our clients, leveraging innovative solutions, cutting-edge technology, and most importantly, a focus on people.
Customer service is an extension of brand experience, and it’s always insightful to view the industry from a different perspective, seeing how others define excellence. We are excited to be part of this year’s process and continue championing what great CX looks like."
Being part of the UK Customer Experience Awards judging panel is a mark of distinction, showcasing Stephen’s extensive experience and innovative approach to CX. It’s a recognition of his ability to lead the way in a fast-paced, ever-changing industry.
Stephen’s role on the panel further demonstrates Ascensos’ dedication to being a specialist in retail customer care, consistently delivering industry-leading solutions that enhance the customer journey.
About the UK Customer Experience Awards
The UK Customer Experience Awards (UKCXA) is one of the most prestigious events in the customer experience industry, recognising excellence in delivering outstanding customer service across various sectors.
Celebrating innovation, creativity, and measurable results, the awards highlight companies and individuals who lead the way in enhancing customer experiences. Judged by a panel of industry experts, the UKCXA showcases best practices, sets benchmarks for success, and promotes continuous improvement in customer engagement and satisfaction.
