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Ascensos News & CX Blog

Read the latest Ascensos news, announcements, and industry opinion pieces on our blog.

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Beyond the Calls
5 Mins
01.10.2024

Your Path to Success as a Retail Customer Service Advisor

From inclusive recruitment to comprehensive training, we provide an environment where you can thrive.

Corporate
23.09.2024

Firstsource Acquires Ascensos

Acquisition aligned to strategic expansion into retail vertical, strengthen nearshore, multi-lingual capabilities

Industry Awards
1 min
17.09.2024

Ascensos South Africa Proud Finalists at the BPESA GBS Alchemy Awards 2024

We’re proud to announce that Ascensos has been recognised in two categories as finalists at the BPESA GBS Alchemy Awards 2024!

Industry Awards
1 min
11.09.2024

Ascensos South Africa Proud Semi-Finalists at CAPEBPO Awards 2024

We’re proud to announce that Ascensos has been recognised in four categories as semi-finalists for the CAPEBPO Awards 2024!

Corporate
2 mins
10.09.2024

Ascensos Leader Joins ECXA 2024 Judging Panel

We are proud to announce that Ioana-Lavinia Anghel, Head of Quality at Ascensos, has been selected as a judge for the prestigious European Customer Experience Awards 2024.

Partnerships
2 mins
05.09.2024

Celebrating a Journey of Growth, Innovation, and Success with River Island

Over the past two years, we have come together to build something truly special, delivering exceptional customer experiences, driving innovation, and developing a partnership that sets a new standard for collaboration.

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