Director of Client Operations
- Outsourcing & Contact Centre Management | 20+ years
- Customer Service Solutions, Stirling Council, beCogent
Having worked for over 20 years with many top brands developing and implementing change and improvement service programmes, Alan brings his excellent track record in developing quality customer service solutions to Ascensos.
Alan has gained extensive experience in project delivery and business process improvement across numerous large-scale projects. He believes that ultimately, the success of any project to improve a business must centre on the people.
Alan works closely with our clients to develop transformational projects and improvement solutions, which make a big impression on customers and the bottom line.