Ascensos is an award-winning omnichannel contact centre dedicated to bringing a fresh approach to retail customer care. We believe that all customers deserve an exceptional customer experience. And that's what we deliver. We help brands, and their customers stay in love.
Whether it's clients or colleagues, delivering with a personal touch is truly important to us. We work with a diverse range of well-known retail brands, across many sectors, including; ALDI, Holland & Barrett, B&Q, KFC and Big Bus Tours.
We're proud of our team and are always looking for new members with similar talent and enthusiasm to deliver award-winning customer service.
Do you love being around people and making them happy? If you’re also a good listener and a bit of a problem solver with great communication skills, then you’ll love being on the front line of making the magic happen!
At Ascensos, we take a mindful approach to customer service outsourcing, we recruit and hire with our clients in mind; because we love our people, and if our people love the brand they work with, then we know that customers will continue to love that brand.
As a Training Manager you will be responsible for managing the creation and development of engaging training material, including presentations, session plans and assessments, to deliver a high standard of training and coaching across a range of campaigns and sites.
Our typical shift pattern for this role involves: 45 hours Monday-Friday, between 9am and 6pm.
Please note. This position is office-based at our site in Searle Street, The Boulevard in Woodstock.
Your role can include, but isn’t limited to:
We think big and we’re looking for team members who think bigger, achieve more and work smarter. We want to hear from you if you have the following skills!
We recognise the unique contributions of everyone in #theAteam; it’s what drives our success. And we celebrate talent. That’s why there’s a huge focus on career development and recognition at Ascensos.
As an Equal Opportunity Employer, we pride ourselves on hiring local talent and offer a range of employment opportunities designed to fit a variety of lifestyles. You will be welcomed into an inclusive, diverse and fun environment where; delivering excellent customer service, career development and fun Fridays are the norm.
We’ll tell you all about it during your interview!
If you’re ready for a new challenge then hit ‘Apply Now’ to become the newest member of our growing team.
We’re expecting lots of people want to join #theAteam. So unfortunately, if you have not heard from us, please assume that your application has been unsuccessful on this occasion.
Thank you for your interest in joining #theAteam. Our Recruitment Team are currently processing your information. If your application has been successful we will be in touch with you shortly.
Thanks again for your interest in working at Ascensos.