Ascensos is an award-winning omnichannel contact centre dedicated to bringing a fresh approach to retail customer care. We believe that all customers deserve an exceptional customer experience. And that's what we deliver. We help brands, and their customers stay in love.
Whether it's clients or colleagues, delivering with a personal touch is truly important to us. We work with a diverse range of well-known retail brands, across many sectors, including; ALDI, Holland & Barrett, B&Q, KFC and Big Bus Tours.
We're proud of our team and are always looking for new members with similar talent and enthusiasm to deliver award-winning customer service.
#theAteam are a talented bunch of customer engagement experts, united by our hard-working, fun-loving culture and passion for quality.
At Ascensos, we take a mindful approach to customer service outsourcing and recruit with our clients in mind; because we love our people, and if our people love the brand they work with, then we know that customers will continue to love that brand.
We are seeking an experienced Project Manager to join #theAteam in Bucharest. Our ideal candidate? A dynamic, hyper-organised and detail-driven individual who will oversee a range of different project implementation - from initiation to closure.
Please note. This is a 6 month fixed term opportunity, with the possibility of extension, depending on business development and personal performance.
Due to the global situation, our job opportunities are currently temporarily remote, however, we expect to resume activity onsite at our office in Bucharest in the near future.
Your role can include, but isn’t limited to:
developing milestone documents and full scale project plans.
ensuring projects meet internal and top management expectations with respect to quality, scope, delivery time lines, and strategy.
identifying, tracking, managing and mitigating project risks.
assembling, coordinating, directing and supporting operational support teams across our business.
proactively documenting and managing project issues and problems as they arise.
the ability to manage all expectations and communicate effectively to all stakeholders, from senior management to support team members.
consistently monitoring and reporting on the progress of assigned projects to all stakeholders.
We believe that happy people keep people happy, so we’re looking for people who have excellent interpersonal skills and strong analytical skills as you will be expected to deal with a range of wonderfully diverse colleagues.
We’re delighted to drive innovation on-site day after day, so it’s a plus if you’re inventive and creative; we say yes to fresh new ideas to boost productivity, so reach out and help us shape the future.
We think big and we’re looking for team members who think bigger, achieve more and work smarter. We want to hear from you if you have the following skills!
We recognise the unique contributions of everyone in #theAteam; it’s what drives our success. And we celebrate talent. That’s why there’s a huge focus on career development and recognition at Ascensos.
As an Equal Opportunity Employer, we pride ourselves on hiring local talent and offer a range of employment opportunities designed to fit a variety of lifestyles. You will be welcomed into an inclusive, diverse and fun environment where; delivering excellent customer service, career development and fun Fridays are the norm.
We’ll tell you all about it during your interview!
If you’re ready for a new challenge then hit ‘Apply Now’ to become the newest member of our growing team.
We’re expecting lots of people want to join #theAteam. So unfortunately, if you have not heard from us, please assume that your application has been unsuccessful on this occasion.
Thank you for your interest in joining #theAteam. Our Recruitment Team are currently processing your information. If your application has been successful we will be in touch with you shortly.
Thanks again for your interest in working at Ascensos.