Data Management Specialist (French/Italian)

Do you love working with data and translations? If you’re also proficient in Excel and pay great attention to detail, you’ll love being on the front line to make the magic happen!

Every day brings new challenges and excitement, and every assignment allows you to do what you do best: find solutions and provide exceptional administrative support. As a Data Management Specialist with Ascensos, you will work within a fully supported environment, where you can demonstrate your commitment to providing outstanding service through your skills and personality.

At Ascensos, we take a mindful approach to customer service outsourcing and recruit with our clients in mind; because we love our people, and if our people love the brand they work with, then we know that customers will continue to love that brand.

We’re looking for candidates who are native or near-native speakers (C1 or C2 level) of French/Italian (with English) to join our Data Management team in Bucharest.

If you have a passion for translations and back-office activities, are great with organising your workload, and want to gain experience representing a fantastic, intelligent home product brand, this could be your role.

You’ll receive full training in all areas. It’s all about being a naturally friendly, respectful and helpful person who’s a bundle of enthusiasm and positivity.

You will provide administrative support and translate technical product manuals, post articles and product information on the company’s website.

You’ll join some amazing colleagues to form a dynamic team who use their remarkable knowledge to deliver an efficient data management service.

And no need to worry if you don’t have lots of experience, we have thе best training program ready for you.

Our typical shift pattern involves: 40 hours within the week. Monday–Friday between 9am and 6pm.

The first day of activity will take place in the office, at our site in Bucharest. After which the training will continue at our client office, in Bucharest

Please note. Due to the global situation, our job opportunities are currently temporarily remote, however, we expect to resume activity onsite at our office in Bucharest in the near future.

The Data Management specialist will be responsible for maintaining the catalogue data. Ensuring consistency across platforms will be essential as we manage a migration project to a new platform, which will involve working closely with the product marketing teams, catalogue manager and sales organisations to ensure accurate, timely data updates.

You will face new challenges and situations every day, so you must be solution-oriented, creative, have a positive mindset and able to work under pressure.

Your role can include, but isn’t limited to:

• Support international customers with requested product data.
• Support / maintain a global product data platform.
• Improve data quality aligned with the data quality guidelines.
• Processing Excel files and verifying data.
• Import and maintain product data within the information platform.
• Run all the necessary reports for data fill into the product information platform.
• Verifying and solving system errors.
• Assist with any ad-hoc requirements from the developer.
• Import pdf files in the system and correct errors.

We believe that happy people keep people happy, so we’re looking for people who have excellent interpersonal skills and strong analytical skills as you will be expected to deal with a range of customer queries.

We’re delighted to drive innovation on-site day after day, so it’s a plus if you’re inventive and creative; we say yes to fresh new ideas to boost productivity, so reach out and help us shape the future.

We think big and we’re looking for team members who think bigger, achieve more and work smarter. Full training will be provided, but we want to hear from you if you have the following skills!

• English language: advanced level
• French/Italian language: advanced level.
• Proficient (advanced/intermediate level) user of Excel.
• Well versed in Salesforce, Outlook, Teams (intermediate level).
• Experience using Adobe PRO, Adobe Photoshop applications.
• Excellent attention to detail.
• Solution-oriented.
• Team player, enjoying helping others
• Good communication skills
• Organized and used to working with close deadlines
• Eager to learn new things in a fast-paced environment.
• Adaptable and creative.
• Positive attitude.

We recognise the unique contributions of everyone in #theAteam; it’s what drives our success. And we celebrate talent. That’s why there’s a huge focus on career development and recognition at Ascensos.

As an Equal Opportunity Employer, we pride ourselves on hiring local talent and offer a range of employment opportunities designed to fit a variety of lifestyles. You will be welcomed into an inclusive, diverse and fun environment where; delivering excellent customer service, career development and fun Fridays are the norm.

We’ll tell you all about it during your interview!

• Attractive salary.
• Opportunities to progress your career with us (more than 90% of advancement and promotions come from our internally developed talent pool).
• Full training & support.
• Access to our Learning & Development Talent SPA.
• Meal tickets post-probation.
• Medical insurance after 6 months.
• Onsite gym.
• Extra vacation day for your birthday and a duvet day to relax!
• Vacation days which increase with your seniority.
• ‘Refer a Friend’ scheme.
• Annual ‘Archie Star Awards’ Party.
• ‘Employee of the Month’ Awards.
• Regular fun team building sessions.
• A diverse & inclusive working environment.
• Modern, state-of-the-art office space in central Bucharest.