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What we’re looking for

Due to new business developments and the increasing requirement to provide our clients with new solutions, we are looking for a Project Co-ordinator to join the Client Solutions team.

What to expect

As a Project Co-ordinator, you will support the project managers and other colleagues in the delivery of projects to grow, develop and improve our services to clients. You will support multiple short-term projects and also longer-term development plans. The role will involve working with all areas of the business and co-ordinating the efforts of team members and client contacts.

You will be an ambassador for Ascensos, therefore ensuring an exemplary service is provided at all times is integral.

As a Project Co-ordinator, your main duties will include:

  • Supporting the Project Managers to deliver projects
  • Communicating progress and issues internally and with clients
  • Act as a contact point for clients
  • Work with Ascensos colleagues to ensure project tasks are completed on time or escalated appropriately
  • Create and maintain project documentation
  • Analyse and document business processes Supporting colleagues to deliver the day to day operation where required

You

To be successful in this role, you should be able to demonstrate:

· Great interpersonal and communication skills

· Self confidence

· Attention to detail

· Excellent skills in Microsoft Office

· Adaptability and not be fazed by change or our fast pace

· Resourcefulness and creativity

· A positive approach to challenges

· Business knowledge and understanding

Become part of #theAteam

Ascensos is an award-winning multi-channel contact centre, dedicated to bringing a fresh approach to customer care. Over the past seven years we have established operations in state-of-the-art contact centres in Motherwell, Clydebank, the Isle of Wight, Boxtel, Bucharest and most recently Istanbul.

Whether its clients or colleagues, delivering with a ‘personal touch’ is truly important to us. We’re proud of our team and are always looking for new members with similar talent and enthusiasm to deliver great customer service.

So, if you’re ready for a new challenge then hit ‘Apply Now’ to become the newest member of our growing team.

We’re expecting lots of people want to join the #theAteam. So unfortunately, if you have not heard from us, please assume that your application has been unsuccessful.

APPLY NOW

We’re expecting lots of people want to join #theAteam. So unfortunately, if you have not heard from us, please assume that your application has been unsuccessful on this occasion.

The Ascensos Story

Ascensos is built on our belief that not all contact centres need be the same. We bring a fresh approach to outsourced customer service, offering omnichannel customer contact solutions across traditional, digital & social channels.

We are an owner-managed, next generation boutique contact centre. We draw from our awarding winning background of world-class customer experience, combined with the digital mindset and the latest emerging technology to shape customer experience solutions for tomorrow’s customer needs.

Within six years, we have expanded our operations across Europe; with sites in Scotland, England, Romania and Turkey. For us it’s all about loving what you do.

Be our next A-Player

As part of #theAteam, you’ll receive full training and support to be the voice of our clients’ brand. So there’s no room for average.

We recognise the unique contributions of all our Ascensos colleagues across Europe, it’s what drives our success. And we celebrate talent. That’s why there’s a huge focus on career development and recognition at Ascensos.

As an Equal Opportunity Employer, we pride ourselves on hiring local talent and offer a range of employment opportunities designed to fit a variety of lifestyles. You will be welcomed into an inclusive, diverse and fun environment where; delivering great customer service, career development and fun Fridays are the norm.