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What we’re looking for
                         



We are excited to be recruiting for a Data Scientist to join our ever-expanding Business Intelligence team. Reporting to our Lead Data Strategist, you will be hugely important in driving our business forward! You’ll use your experience of the latest data science techniques to identify opportunities and make recommendations to deliver projects that provide value to Ascensos and our clients.

Although an academic background in a related subject is preferred, more important is a passion for working with complex data sets and solving problems. A solid understanding of Machine Learning, plus either Python or R, is essential. We’re looking for the right candidate, so geography is no boundary.

What to expect
                         

  • Proactively identify opportunities for personalisation and improvements to the customer experience.
  • Analyze raw data: assessing quality, cleansing, structuring for downstream processing.
  • Design accurate and scalable prediction algorithms.
  • Generate actionable insights for business improvements.
  • Use expert knowledge of data science techniques and statistics to lead and regularly deliver complex projects with a robust commercial approach, being mindful that operationalisation is a critical success criterion.
  • Implement a highly visual and commercial approach when delivering data science projects that engage and challenge non-technical audiences’ thinking.
  • Working with data applying machine learning and statistics to business problems.
  • Identifying new data sources suitable for analysis and implementation.
  • Supporting deployment of automation throughout the business.
  • Contribute to the team’s long-term vision by going beyond current capabilities and introducing data science solutions into everyday business problems.

You
                         

  • Numerical degree or higher, preferred.
  • Good understanding of predictive modelling, machine-learning, clustering and classification techniques, and algorithms.
  • Proficiency with analytical tools like R/Python and familiarity with SQL.
  • Familiarity with visualization tools.
  • Understanding of data science techniques covering regression, classification and segmentation problems.
  • Statistical modelling and statistics experience.
  • Experience in using datasets.
  • Knowledge of machine learning.
  • Excellent people skills — you’ll be meeting with stakeholders to translate business needs into data science problems.
  • A critical thinker with very strong attention to detail.

The Benefits
                         

  • Site concierge service
  • Free car parking on site
  • Pop up shop discounts
  • Employee discount scheme
  • Client discount schemes
  • Extra day holiday for your birthday!
  • Annual awards ceremony
  • Access to various learning and development programmes

 

Up for the challenge?
                         

Ascensos is built on our belief that not all contact centres need to be the same. We bring a fresh approach to outsourced customer service, offering omnichannel customer contact solutions across traditional, digital & social channels.

We are owner-managed, next generation boutique contact centre. We draw from our award winning background of world-class customer experience, combined with the digital mindset and the latest emerging technology to shape customer experience solutions for tomorrow’s customer needs.

Within six years, we have expanded our operations across Europe; with sites in Scotland, England, Romania and Turkey. For us, it’s all about loving what you.

APPLY NOW

We’re expecting lots of people want to join #theAteam. So unfortunately, if you have not heard from us, please assume that your application has been unsuccessful on this occasion.

The Ascensos Story

Ascensos is built on our belief that not all contact centres need be the same. We bring a fresh approach to outsourced customer service, offering omnichannel customer contact solutions across traditional, digital & social channels.

We are an owner-managed, next generation boutique contact centre. We draw from our awarding winning background of world-class customer experience, combined with the digital mindset and the latest emerging technology to shape customer experience solutions for tomorrow’s customer needs.

Within six years, we have expanded our operations across Europe; with sites in Scotland, England, Romania and Turkey. For us it’s all about loving what you do.

Be our next A-Player

As part of #theAteam, you’ll receive full training and support to be the voice of our clients’ brand. So there’s no room for average.

We recognise the unique contributions of all our Ascensos colleagues across Europe, it’s what drives our success. And we celebrate talent. That’s why there’s a huge focus on career development and recognition at Ascensos.

As an Equal Opportunity Employer, we pride ourselves on hiring local talent and offer a range of employment opportunities designed to fit a variety of lifestyles. You will be welcomed into an inclusive, diverse and fun environment where; delivering great customer service, career development and fun Fridays are the norm.