• NL
  • EN
  • FR
  • DE
  • IT
  • RO
  • ES

What we’re looking for

There has never been a better time to help retailers elevate their customer experience. Therefore, Ascensos is still growing, despite the challenges the world is facing.

We are currently looking for a seasoned Business Development Manager with relevant experience, preferably within a contact centre environment / BPO background, with a firm grasp of related technologies.

Building strong client relationships is key to our success. And that begins with you.

You’ll own and develop our presence within international markets. Therefore, it’s key that you have a proven track record of value-based sales combined with knowledge of contact centre management technologies and potential future business growth opportunities.

Our ideal candidate for this role will be a great influencer who will motivate and compel prospects to want to connect. You’ll be a fast learner with the commercial acumen to transition between your prospects’ challenges and our company’s value proposition.


What to expect

The Business Development role is a client-facing, new business role responsible for growing sales and establishing partnerships through our contact centre CX-solutions’ value-based sale.

Ideally based in Romania, with full responsibility for our international territory, you will proactively research the market to identify and engage with key prospects as you work to create new business opportunities within the retail sector.

We will appreciate your ambition as you strive for excellence and will open every door to empower your success and, through it, ours.

In return, you will receive a competitive market salary, commission structure and benefits.



You know what you’re capable of, and you’re determined to achieve it.

You take a consultative, value-based approach to solving problems and selling solutions. And your momentum keeps you pushing ahead as you develop significant partnerships which will convert into new business for Ascensos.

Both energetic and hungry for success, it is vital that you are proactive and resilient in your approach to winning new business.

To be successful in this role, you should be able to demonstrate:

  • English, German and / or French native language skills.
  • Sales experience with knowledge of the full sales cycle. Including opportunity identification and pipeline management.
  • Proven history of achieving targets, including revenue and margin.
  • Relevant experience, preferably with contact centre / BPO background with a strong grasp of related technologies and customer experience.
  • Knowledge of the international retail sector, our competition and positioning within the market. With a keen interest in following the latest industry developments.
  • Top class communication skills, with the ability to influence, negotiate and the ability to explain technical / non-technical solutions clearly and concisely to clients and colleagues.
  • Superior presentation and communication skills, both written and verbal.
  • Strong proficiency in Microsoft Word, Excel and PowerPoint.


The Benefits

  • Free car parking on site
  • Employee discount scheme
  • Client discount schemes
  • Extra day holiday for your birthday!
  • Annual awards ceremony
  • Access to various learning and development programmes


Up for the challenge?

We understand people don’t fit in little grey boxes. We recognise the importance of individuals. Our success is down to our people and we are always on the lookout for new members of #theAteam to help us deliver incredible experiences for both our clients and customers.

If you’re interested in becoming part of #theAteam and feel you have the business development credentials to make this role a success, don’t delay; apply today.


We’re expecting lots of people want to join #theAteam. So unfortunately, if you have not heard from us, please assume that your application has been unsuccessful on this occasion.

The Ascensos Story

Ascensos is built on our belief that not all contact centres need be the same. We bring a fresh approach to outsourced customer service, offering omnichannel customer contact solutions across traditional, digital & social channels.

We are an owner-managed, next generation boutique contact centre. We draw from our awarding winning background of world-class customer experience, combined with the digital mindset and the latest emerging technology to shape customer experience solutions for tomorrow’s customer needs.

Within six years, we have expanded our operations across Europe; with sites in Scotland, England, Romania and Turkey. For us it’s all about loving what you do.

Be our next A-Player

As part of #theAteam, you’ll receive full training and support to be the voice of our clients’ brand. So there’s no room for average.

We recognise the unique contributions of all our Ascensos colleagues across Europe, it’s what drives our success. And we celebrate talent. That’s why there’s a huge focus on career development and recognition at Ascensos.

As an Equal Opportunity Employer, we pride ourselves on hiring local talent and offer a range of employment opportunities designed to fit a variety of lifestyles. You will be welcomed into an inclusive, diverse and fun environment where; delivering great customer service, career development and fun Fridays are the norm.