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Dermot Jenkinson

Executive Chairman

John Devlin

Managing Director

Katrine Young


James M. Nikrant

Non-Exec Director

David Gilfillan

IT Director

Vicky Lovell

Retail Consultant


John is the Managing Director and co-founder of Ascensos.

With over 20 years experience in the Outsourcing & Contact Centre arena John has worked in partnership with some of Europe’s leading brands including John Lewis, Virgin Media, Sainsbury’s and Polo Ralph Lauren to deliver contact centre solutions that have helped transform their customer service provision and significantly improve the customer experience.

John's strong leadership skills have allowed him to create specialist teams that are results focused and deliver creative and effective solutions for their clients.

Prior to forming Ascensos, John was the Commercial & Operations Director at beCogent and post-acquisition by Teleperformance in 2010 was Managing Director for their business operations in Scotland.

John is also a Director of a number of other companies and is Chairman of Albion Rovers Football Club.

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Associated Brands

John Lewis • Virgin Media • Polo Ralph Lauren • Sainsbury's • JD Williams • National Australia Bank